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Crash replacement from BMC Switzerland AG for end customers

BMC Switzerland AG congratulates you on the purchase of your new BMC product. Our name stands for the highest quality, durability and functionality during the definition, production and machining of the materials used as well as for a captivating appearance in the processing, concept and design.

Despite proper handling and maintenance of your bicycle, you are not immune to your bicycle being damaged in a manner not covered by the warranty.

The crash replacement is an optional service from BMC Trading AG (hereinafter: BMC), as a result of which you shall have the one-time opportunity under the following preconditions to have your BMC frame replaced with a 40 % discount on the respective valid, official list price.

The following provisions shall regulate the services guaranteed as part of the crash replacement by BMC for the buyer and the preconditions under which claims can be made for these services.

 

 

 

Download form

1. Download the form

2. Fill out the form

3. Report to your dealer with the purchase receipt and form

> Form Crash Replacement (PDF, 339 Kb)

1. Integral part of the warranty provisions for the purchase contract

These provisions on the crash replacement shall not guarantee an independent claim. With the activation (see point 2 below) of the crash replacement, these provisions shall become an integral part of the warranty provisions from BMC. The terms defined in the warranty shall in turn also be valid for claiming the crash replacement.

 

2. Activation of the crash replacement

In order to be able to profit from a possible crash replacement, you must register your bicycle/frame on the BMC website within 30 days of the date of purchase.

After this 30-day period, registration shall no longer be possible and a claim for crash replacement can no longer occur. We therefore recommend registering with BMC immediately upon buying a new bicycle or frame from BMC. With the registration you do not only meet the basic precondition for the participation in a crash replacement, but also at the same time extend the warranty on your frame from 3 to 5 years from the date of purchase.

A frame procured by means of crash replacement shall be excluded from a further crash replacement.

 

3. Models covered by crash replacement

The following models shall be covered by crash replacement:

Model year 2011:

  • teammachine SLR 01
  • racemachine RM 01
  • roadracer SL 01/02
  • pure PR01
  • timemachine TT01
  • timemachine TT 02
  • fourstroke FS 01
  • speedfox SF 01
  • trailfox TF 01
  • teamelite TE 01

Model year 2012:

  • impec
  • teammachine SLR01
  • racemachine RM01
  • roadracer SL01
  • pure PR01
  • timemachine TT01
  • timemachine TM01
  • timemachine TM02
  • fourstroke FS01
  • teamelite TE01
  • speedfox SF01
  • trailfox TF01

Model year 2013:

  • impec
  • teammachine SLR01
  • racemachine RM01
  • granfondo GF01
  • roadracer SL01
  • timemachine TM01
  • timemachine TMR01
  • fourstroke FS01 29
  • teamelite TE01 29
  • trailfox TF01

Model year 2014:

  • impec
  • teammachine SLR01
  • granfondo GF01
  • timemachine TM01
  • timemachine TMR01
  • fourstroke FS01 29
  • teamelite TE01 29
  • trailfox TF01 29

 

4. Duration of the crash replacement

Crash replacement shall span the entire warranty period.

 

5. Exclusion of the crash replacement

 

All circumstances that lead to exclusion from the warranty by BMC shall also exclude the participation in crash replacement. Furthermore, a frame can only be replaced once as part of crash replacement. Crash replacement shall include:

  • Consequences of a fall during proper use
  • Damage through no fault of your own and without involving third parties

 

6. Intensity of the damage as a precondition for the claim

The crash replacement can take effect if the frame has experienced a detrimental effect on the functional capacity and thus the riding safety.

If the frame is not damaged or not damaged to the extent described above, no claim for crash replacement can occur.

 

7. Services as part of the crash replacement

The complete frameset shall be replaced as part of crash replacement. Please refer to the product description of the respective model for the scope of delivery.

Damaged components that are not part of the frameset shall be excluded from crash replacement.

If the same model can no longer be supplied, a frame from the direct successor model can be purchased.

The labor costs/wages of the BMC dealer shall not be included in crash replacement.


8. Assertion and processing of crash replacement

The crash replacement shall be reported to your BMC dealer by means of the completed crash replacement form, the copy of the warranty card and the purchase receipt.

Your BMC dealer shall report to BMC your request for crash replacement incl. photos of the defective bicycle and frame number. BMC shall check the circumstance and deliver a replacement to the BMC dealer in the event of a positive decision.

The assembly and basic setting must be performed by the BMC dealer. Should these preconditions not be adhered to, warranty claims of any kind can be rejected.

 

9. Severability clause

Should a provision from the crash replacement be or become invalid or exhibit a loophole to be closed, the legal force of the remaining provisions shall remain unaffected. Instead of the missing or invalid provision, a provision that comes as close as possible to the meaning of the original provision shall be agreed.

 

10. Applicable law and place of jurisdiction

For all disputes from or in conjunction with the crash replacement (also with regard to the question of its conclusion or validity), the exclusive jurisdiction of the courts from the Solothurn canton shall be agreed. This purchase contract shall be subject to Swiss law with the exclusion of a conflict of laws as well as the United Nations Convention on Contracts for the International Sale of Goods (CISG).